Effective Date: November 1, 2024
La Fleura ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and make purchases on the La Fleura website (the "Site"), which is an online store selling our own brand of perfume. By using the Site, you agree to the collection and use of your information as outlined in this Privacy Policy.
We collect both personal and non-personal information to enhance your experience on our Site and to fulfill orders. The types of information we may collect include:
a. Personal Information
• Contact Details: Name, email address, phone number, and billing/shipping address.
• Payment Information: We do not store your payment information and Credit Card number as it is processed by a third-party payment processor.
• Account Information: If you create an account on the Site, we collect your username, password, and any preferences or order history associated with your account.
b. Non-Personal Information
• Device Information: Information about the device you use to access the Site, such as IP address, browser type, operating system, and device identifiers.
We collect information in the following ways:
• Information You Provide: When you create an account, place an order, subscribe to our newsletter, or contact our customer service, you provide us with personal information.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with the Site.
• Third-Party Providers: We may use third-party services such as payment processors providers who collect information on our behalf.
We use the information we collect for the following purposes:
• Order Processing: To fulfill your orders, process payments, and deliver products.
• Customer Support: To respond to your inquiries and provide customer service.
• Personalization: To offer personalized product recommendations, promotions, and a customized shopping experience.
• Improvement of Services: To analyze user behavior and improve the functionality, design, and content of the Site.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
We use cookies and similar tracking technologies to enhance your browsing experience on the Site. Cookies are small text files placed on your device that allow us to remember your preferences and improve your user experience. Cookies may also be used for tracking and analytics purposes, as well as for serving personalized ads.
You have the option to disable cookies in your browser settings. However, please note that disabling cookies may affect your ability to use some features of the Site.
We take the security of your personal information seriously and employ a variety of measures to protect it, including:
• Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information during transmission, such as payment details.
• Access Controls: Only authorized personnel have access to your personal data for purposes such as order fulfillment and customer support.
• Secure Storage: We store your information in secure systems and ensure that appropriate technical and administrative measures are in place to protect your data from unauthorized access.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you suspect any unauthorized use of your account.
We may share your personal information in the following circumstances:
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request (e.g., a subpoena, court order, or government investigation).
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.
You have certain rights regarding your personal information, including:
• Access and Correction: You can request access to the personal information we hold about you and request corrections if the information is inaccurate.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Cookie Preferences: You can control the use of cookies through your browser settings, although disabling certain cookies may affect your experience on the Site.
To exercise any of these rights, please contact us using the contact information provided below.
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with an updated "Effective Date." Please review this Privacy Policy periodically for any changes.
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
La Fleura
info@lafleuraph.com
By using the La Fleura website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.